1. General Information

• Company Name: HydroX Group Limited

• Brand Name: In Lieu

• Business Registration Number: 76205323-000-02-24-A

• Registered Address: 17/F, One Hysan, No.1 Hysan Avenue, Causeway Bay, Hong Kong.

• Contact Email: hello@drinkinlieu.com

• Effective Date: Dec 1, 2025

• Last Updated: Nov 20, 2024

2. Definitions

• “Product” refers to any item, including hydrogen water, naturally flavored beverages, or future offerings sold by In Lieu.

• “Service” refers to all associated platforms, delivery services, and customer support provided by the Company.

• “User” or “You” refers to any individual or entity interacting with our products, services, or website.

3. Use of Products and Services

3.1 Compliance with Laws
Users agree to use our products and services in compliance with applicable local, regional, and international laws. Products are intended solely for lawful purposes.

3.2 Eligibility
By using our products or services, you confirm that you are at least 18 years old or have parental/guardian consent if under 18.

3.3 Health Disclaimer
In Lieu products, including hydrogen-enriched and functional beverages, are not intended to diagnose, treat, cure, or prevent any disease. Users should consult a healthcare professional if they have specific health concerns.

4. Product and Service Offerings

4.1 Product Descriptions
The Company makes every effort to display accurate product descriptions and features, including packaging, flavors, and functional benefits. However, minor variations may occur.

4.2 Future Offerings
The Terms apply to all current and future products, including hydrogen water, flavored beverages, or any functional drinks the Company may launch.

4.3 Eco-Friendly Packaging
Our products use aluminum cans and glass bottles. Users are encouraged to recycle responsibly in compliance with local recycling policies.

5. Orders, Payments, and Pricing

5.1 Orders
Orders can be placed via our website, authorized retailers, or designated partners. Orders are subject to availability, and the Company reserves the right to reject or cancel any order.

5.2 Pricing
Prices are listed in HKD and include applicable taxes unless otherwise specified. Pricing is subject to change without prior notice.

5.3 Payment Terms
Payments must be made in full at the time of purchase unless stated otherwise. Accepted payment methods include [Insert Payment Methods].

5.4 Discounts and Promotions
Discount codes, promotional offers, or loyalty programs may have additional terms, which will be provided at the time of the promotion.

6. Delivery and Shipping

6.1 Delivery Scope
We provide delivery services within Hong Kong and other specified regions. Delivery outside of these areas may be subject to additional charges or restrictions.

6.2 Delivery Timeline
Estimated delivery times will be communicated during checkout. Delays may occur due to factors beyond our control.

6.3 Risk of Loss
Risk of loss and title for purchased items transfer to you upon delivery.

6.4 Delivery Issues
In case of delivery errors (e.g., wrong item or damaged product), notify us within 7 days of receipt for resolution.

7. Returns, Refunds, and Cancellations

7.1 Refunds
Refunds are only issued for defective or damaged products, subject to review. Proof of damage or defect (e.g., photographs) must be provided.

7.2 Returns
Unopened products may be returned within 7 days of receipt, subject to a [Insert Restocking Fee, if any].

7.3 Cancellations
Orders may be canceled before dispatch. Once shipped, cancellations are no longer possible.

7.4 Non-Refundable Items
Promotional items, free gifts, and customized products are not eligible for return or refund.

8. Subscriptions and Memberships

8.1 Recurring Subscriptions
If we offer subscription services (e.g., regular deliveries), Users can opt in or out via their account settings.

8.2 Membership Rewards
Membership programs, if available, will have additional terms detailing rewards, points, and expiration policies.

9. Intellectual Property

9.1 Ownership
All content, trademarks, logos, and intellectual property on our platforms are owned by HydroX Group Limited.

9.2 Restrictions
Users may not copy, reproduce, distribute, or create derivative works from our intellectual property without prior written consent.

10. User Accounts

10.1 Account Creation
Users may create accounts to access certain services. Users are responsible for maintaining the confidentiality of their login information.

10.2 Account Termination
The Company reserves the right to suspend or terminate accounts that violate these Terms.

11. Privacy and Data Collection

11.1 Privacy Policy
We are committed to protecting your personal data. Please refer to our [Insert Link to Privacy Policy] for details on how data is collected and used.

11.2 Cookies
Our website uses cookies to enhance user experience. Users can manage cookie preferences through their browser settings.

12. Limitation of Liability

12.1 General Limitation
The Company is not liable for indirect, incidental, or consequential damages arising from the use of our products or services.

12.2 Force Majeure
The Company is not responsible for delays or failures caused by events outside its reasonable control, including natural disasters, strikes, or government restrictions.

13. Governing Law and Dispute Resolution

13.1 Jurisdiction
These Terms are governed by the laws of the Hong Kong Special Administrative Region.

13.2 Dispute Resolution
Disputes will first be attempted to be resolved amicably. Unresolved disputes will be subject to arbitration in Hong Kong.

14. Amendments to Terms

The Company reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting.

15. Contact Information

For questions or concerns, please contact us at:

• Email: hello@drinkinlieu.com

• Address: 17/F, One Hysan, No.1 Hysan Avenue, Causeway Bay, Hong Kong.